Privacy Policy

Last update: November 18, 2020

Welcome to Smartisan.com/en (the 'Website'). This Privacy Policy applies only to the Website. It does not apply to any other products or services from Delta Innovation Technology Co., Ltd. or its subsidiaries or affiliated entities, which may display or reference their own privacy policies. If you select Chinese language at the top of this Website, you will be visiting our Chinese website and the processing of your personal information is subject to its own Privacy Policy.

1. What information do we collect?

We collect certain information when you visit the Website or choose to interact with us. When you visit the Website, our web servers automatically log your Internet Protocol (IP) address. If you choose to submit your email address through the 'Subscribe' section, we will receive the email address. If you use the email addresses we provided on the Website to contact us, we will collect and retain any communications you choose to send us, including your email address, and the content of such communications.

We also use cookies and other similar technologies to collect information. For more information about the cookies we use, please see the Cookies section below.

2. How we use your information

We use the categories of information listed above to operate, administer, and improve the Website and for other legitimate business purposes, including:

• Providing the Website. To provide and administer the Website, including securing, troubleshooting, and improving the site.
• Customer Support. To provide customer support and respond to your questions.
• Communications. To send you information, including support and administrative messages.
• The reasons set out in the Cookies section below.

We may also use the information as necessary to prepare and enter into a contract with you and to fulfill our legal or regulatory requirements if necessary.

We may aggregate or anonimise the personal information we collect. Data that is aggregated or anonimised such that it is no longer personal information is not subject to this policy.

3. How we share your information

We do not sell any personal information collected from the Website. However, there are some limited circumstances in which we may share the categories of personal information we collect for legitimate business purposes, as described below.

• Service Providers. We share personal information with service providers acting as agents on our behalf, as necessary for them to help us with our business operations. For example, these may include web hosting, and auditing vendors.
• Within Our Corporate Group. We may share personal information with a parent, subsidiary, or other affiliate of our corporate group.
• In Connection with a Sale, Merger, or Other Business Transfer. We may share personal information in connection with a substantial corporate transaction, such as the sale, a merger, consolidation, or in the unlikely event of bankruptcy.
• For Legal Reasons. We may disclose personal information to comply with the law and respond to subpoenas, court orders, legal process, law enforcement requests, legal claims, or government inquiries, and to protect and defend our rights, interests, safety, and security and that of our users and the public.
• With Your Consent. We may share personal information for other purposes with your consent or at your direction.

4. Your choices and rights

There are several ways you can control the collection and use of personal information. For example, you may be able to use operating system and web browser controls to prevent certain types of automatic data collection and to limit the information shared with the websites you visit. You can also configure your web browser to block or delete cookies.

If you receive promotional email from us and would like to stop, you can do so by following the directions in that message. Note that these choices do not apply to replies to communications you send us or to any mandatory service communications we may send.

If you would like to request other personal data related rights you may have, you could contact us at the email address provided at the bottom of this Privacy Policy.

5. Where we Store your Data

The personal data that we collect from you will be stored in China.

6. Security

We use reasonable measures to help protect information from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. However, please be aware that no data storage or transmission system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as necessary to operate the Website, respond to your inquiries, comply with our legal obligations, resolve disputes, enforce our agreements, and other legitimate and lawful business purposes. If data is no longer needed in an identifiable form, we may retain certain information in an aggregated and anonymized form.

8. Cookies

The Website itself does not collect cookie information. However, if you log into the Chinese site before visiting this Website, data such as your login information stored in the cookies on Smartisan.com will be collected. The cookies and similar technologies employed on Smartisan.com are used primarily to fulfill the following functions:

(1) Ensuring the safe and efficient operation of products and services

(2) Enabling you to access the website more easily

(3) Recommend, display, and push content that may be of interest to you

The cookies generally expire in 1 month, but they can persist on your browser for up to 12 months. More information on how Smartisan.com processes cookies can be found here.

9. Changes

When we update the Privacy Policy, we will notify you by updating the “Last Updated” date at the top of this policy and posting the new Privacy Policy. We will also provide any other notice required by applicable law. We recommend that you regularly review the Privacy Policy to stay informed of our privacy practices.

10. Contact

Questions, comments and requests regarding this policy may be sent to legal@smartisan.com.